Return Policy

At BEOUID, we understand that sometimes your purchase may not meet your expectations. That's why we've designed a hassle-free return policy to make your shopping experience as smooth as possible.

Our Commitment to You

We take pride in offering high-quality home goods, but we also acknowledge that circumstances can change, or you may not be entirely satisfied with your purchase. Our return policy ensures that you have the flexibility and support you need.

30-Day Satisfaction Guarantee

If you're not completely satisfied with your purchase, you may return it within 30 days of receiving your order. We believe that 30 days gives you enough time to evaluate your purchase and decide if it meets your needs.

Return Eligibility

To be eligible for a return, please make sure that:

- The product is in its original condition and packaging, including all tags, manuals, and accessories.

- The product has not been used, installed, or altered in any way.

- You have the original receipt or proof of purchase.

Non-Returnable Items

Certain items cannot be returned, including:

- Products that are intimate or sanitary goods.

- Gift cards and promotional items.

- Hazardous materials, flammable liquids, or gases.

Returning Your Purchase

To initiate a return, please follow these steps:

1. Contact our customer support team to request a return authorization (RA) number.

2. Pack your items securely in the original packaging or a suitable substitute.

3. Include your RA number and a copy of your receipt in the package.

4. Ship the package to the address provided by our customer support team.

Return Shipping Costs

Customers are responsible for the cost of return shipping, except in cases where BEOUID has made an error in the shipment.

Refunds

Once we receive your return and inspect the items, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please allow time for the refund to process, as it may take a few business days to appear on your statement.

Exchanges

If you require an exchange for your purchase, please contact our customer support team. We will guide you through the process and ensure you receive the items you need.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue, which may involve issuing a refund or sending a replacement.

Questions and Assistance

If you have any questions about our return policy or need assistance with a return, don't hesitate to reach out to our customer support team. We are here to help and ensure that you have a positive shopping experience with BEOUID.

Changes to this Policy

BEOUID reserves the right to modify or update this return policy at any time. Any changes will be posted on this page, so we encourage you to review our return policy periodically.

Thank you for choosing BEOUID for your home furnishing needs. We appreciate your trust in us and look forward to serving you in the future.